Frequently Asked QuestionsHere are some answers to some of your questions concerning HEET
Welcome to our FAQ page
Please note that the HEET team is made up of volunteer Home Educating parents and as such we are also busy educating our children and getting on with life. We hope that you will find the answers to your questions here.
If your question is not answered below feel free to contact us; you can use the contact us tab above.
We will try our best to get back to you as soon as possible.
The HEET Team.
How should I decide which classes my child should do with regards to academic ability.
We have tried to arrange our classes, and courses into rough key stages to give you an idea of the targeted academic level. However there is always flexibility with the actual age of children.
Key Stage age approximations:
If your in doubt as to whether a class or course is suitable please drop us a line.
My child is not yet 14, can they join the GCSE classes?
Do I have to pay before I attend a class?
Can I pay in cash?
If you are unable to do this yourself please contact the directors and we will see what we can do to help.
I'm experiencing financial difficulties, can you help?
What is the payment structure and cancelation policy for the exam classes?
Do you fully prepare my child for the GCSE examinations?
In accordance with home education law, under section 7 of the Education Act 1996 which says: ‘The parent of every child of compulsory school age shall cause him to receive efficient full time education suitable a) to his age ability and aptitude, and b) any special educational needs he may have, either by attendance at a school or otherwise.’ this responsibility remains the parents.
We will endeavour to support you in this via our tutors who are very approachable and can give estimations of ability, predicted grades and advice on how to move forwards with studies.
On average it is expected that a further 3-4 hours of self study are required in addition to the classes.
Does HEET take on the responsibility to educate my child like a school?
Will you book my child's exams?
We do have details of possible venues, where you can sit GCSE and IGCSE examinations. For further details please look at the Links tab.
Do you offer legal support or guidance?
If you browse the Links page above you should be able to find contacts that maybe able to help.
Will you help me liaise with the Local Education Authority (LEA)?
Please look at the Links page to find contacts that maybe of help to you.
Why is my order cancelled automatically after a certain period of time in the shopping basket?
A few times we have had shoppers unaware that they have had multiple baskets open and so they have not required the other seats they have been holding…and have made their bookings but still held the other seats back unintentionally – this system should prevent that from happening.
Can I add my friends child to my registration?
Is your website secure?
I'm having problems finding things on the website can you help?
We have found those trying to book on their phones are experiencing the most issues so we advise you to please try to view the website on your computer. If this doesn’t resolve your problems then please get in touch and we will try to help as much as we can.
Can I register myself and book my own classes?
This is so that our policies are valid, for both your protection and ours.
Please enter correct information when registering.
Not doing so will invalidate our policies and could be detrimental for all parties.
The site is secure on all pages and we will not pass your information on to third parties for advertising purposes.
Not putting correct details also wastes a lot of valuable time.
At our Tadley Location:
Can I visit the group before booking a class and do a trial?
Why do I have to sign a waiver of liability?
Why can’t I leave my teenager alone onsite?
Can I drop off my child who is under 10?
Can my child use the kitchen facilities independently?
Can the children play in the park?
What do your Welfare Officers do?
Is it ok for my baby, toddler or other children not attending class to attend with me?
We just ask you to be considerate and calm any crying babies or settle any toddlers as quickly as possible. If this is not possible we kindly request you take them to another room if available or else where within the premises.